Frequently Asked Questions

Learn How it Works!

Are your chemicals pet safe?

Yes, all our chemical treatments are human and pet safe.  Just allow enough time for the substance to dry out after the treatment, so it can penetrate those needy areas.

Do you install sprinkler systems?

At this moment GGL is providing irrigation repairs only not installation. Initial inspection is $85.00 and will not be deducted from the repairs total invoice.

Do I need to be home for the estimate?

The answer varies depending on the needed service; if there are locked gates around your property; if the lot is surrounded by trees or if you need to discuss the details with one of our estimators. Just make sure to contact our main office by phone or email and provide some information about your project.

Do you provide estimates for insurance purposes?

Our free estimates are not provided for insurance purposes or claims.

Do you work on weekends?

No, weekend services are only provided to regular customers when our schedule had been affected by the weather or mechanical reasons.

Do you accept credit cards?

Yes, our accounting system has been updated to accept credit and debit cards only. Checks will be accepted for commercial accounts only.


Sprinkler Repair Common Questions

How do you fix an irrigation system?

To fix an irrigation system you have to carefully observe the symptoms. 

This will usually direct you to the nature of the problem and the solutions to it.

Following are some of the most common problems that result in your irrigation system not working properly:

  1. Little, no water or not enough pressure
  2. Zones won’t stop watering
  3. Rotors not rotating or not rotating correctly
  4. Water leaks, leaking areas, or flooding
  5. Sprinkler heads do not pop up
  6. Timing & electric issues
  7. Broken parts or pipes
  8. Nozzles and heads


The solution to fix an sprinkler system could combine different issues and broken pipes may be one of the most significant and costly problems. The amount of water that can be lost could cost you more money in the long run without you even knowing it. This is why our technicians can troubleshoot the problems and provide an expert diagnosis of what actually is causing your system to malfunction.

Who do you call to fix sprinkler system?

Experienced technicians like our service team can help you repair your irrigation system immediately. Green Garden Landscaping provides affordable irrigation repair services for homeowners in Sanford, NC who need to get the job done right the 1st time.

Our technicians are highly trained and have the experience to troubleshoot your irrigation system and diagnose the problem within minutes. We can fix anything when it comes to irrigation systems and resolves your problem quickly.

How long do sprinkler solenoids last?

When a valve fails, it’s often because of its solenoid.

There are two basic types of solenoids: the 24-volt and the DC-latching type. The DC-latching solenoids are found in the battery-powered valves that are used where there is no access to AC power.

Essentially, a solenoid is a hollow plastic tube, wrapped with hundreds of feet of very fine wire. When the controller sends voltage down to this wire coil, it creates an electromagnetic field that pulls a little plunger inside the tube up and down.

It’s like a finger that plugs and unplugs the port. When it moves up, it unplugs the port, and water pushes the diaphragm open. When it moves down, plugging the port, the opposite happens. Because of its nature friction causes heat to build up inside solenoids, and they can short out over time.

A good quality valve should last between 12-15 years when you have good quality water. Water from ponds and lake carry a lot of debris and will damage the valve or solenoids because of the build up.

Why is my irrigation system not working?

Your irrigation system is responsible for keeping your yard beautiful, your plants vibrant, and your lawn healthy and happy. However, getting your irrigation system working can be a headache, and troubleshooting problems can be a difficult, frustrating, and tedious job. This is especially true when the problem isn’t with the plumbing that makes your irrigation system work, but with the wiring.

Your sprinkler system is more than just a series of pipes that carry water where it needs to go—it’s also a series of valves that control water flow, and wiring that controls those valves. So when something stops working, figuring out the problem may seem like a truly overwhelming task

  • If your sprinkler is squirting water at odd angles or the area around it is soggy, most likely something is broken. 
  • Aging pipes and splits in pipes are common irrigation problems. Blockages, particularly after the rainy season when insects or sediment can build up in the pipes, are common. 
  • If you see water trickling out of your device even when that station is off, there are good chances that you have a blocked solenoid valve.
  • All systems need an irrigation timer, whether it’s a manual timer or a fully automatic system run by an irrigation controller. Be sure that it is set correctly to avoid overwatering and save thousands of liters of water. You can get a timer manual from the internet.

And if you’re not sure what could be wrong with your equipment, it’s best to contact an irrigation expert.

How do you repair a sprinkler valve?

One of the common repairs that we at Green Garden Landscaping do is replacing sprinkler valves. These valves are responsible for the water flow that goes between the pipes and your sprinkler heads so they are a crucial part of ensuring that your sprinkler or irrigation system does not waste any water.

We know that it can be difficult to discover if there is a problem with your sprinkler valve and once you do, you have to find the issue and repair or replace it. Our team of irrigation professionals has years of experience in the field and we can use our knowledge to help you replace your sprinkler valves efficiently.

How much does it cost to replace a sprinkler pump?

At the heart of your irrigation system is the pump. Although it is built to last, your pump is powering a complex system and is exposed to the ever-changing conditions of your yard. That means that it may break down from time to time and require repair. The average cost to repair your sprinkler system pump is $275 to $900. not including the cost of labor of about $75 an hour by a professional plumber.

How do you fix a hole in a sprinkler?

For small holes, you can buy PVC repair kits at the hardware store. Choose a patch that matches the diameter of the leaking pipe. If the kit doesn’t already come with PVC cement, you’ll need to buy that as well.

Wipe the damaged area with a rage to remove mud and dry it. Paint the pipe cement onto both surfaces, put the patch pieces over it and snap them together. Let dry for the time recommended by kit manufacturer.

Why us

  • Our 100% No Risk Warranty.
  • We have the highest rating
  • We care about the details
  • We carry a multi-million dollar insurance policy.
  • We show up, when we say we are going to.
  • Our staff is highly trained.
  • We pick up trash, not just mow over it.
  • We make sure all the gates are closed before we leave your property.
  • Our system remains us when we do the service, so you do not have to.

My “No-Hassle, No-Excuses, NO-NONSENSE, You’ll Love it OR We’ll Pay For it!” GUARANTEE.

You must be absolutely delighted by our services!!! If for any reason, or no reason at all, you feel you’re not absolutely, positively 100% happy with our work, I WON’T BE HAPPY EITHER. That means I WILL NOT REST until we make it right. I will immediately send my team to fix the problem no questions asked… If it’s still not good enough we will pay a competitor of your choosing to fix it for you… That is how strongly I believe you will love what we do. Let us prove it to you!



Our Landscape Maintenance Guarantee! A Personal 100% Iron-Clad, Risk Free, Double Money Back Guarantee.